Expert and User Insights by Hosting Raja Customers
Hosting Raja (hostingraja.in) is a recognized web hosting provider among the India's fastest growing hosting Industry. As a service sector, the Website Hosting service could directly subjected to International quality. The parameters such as web page loading time, responsive performance and server uptime can be monitored directly or through the use of web tools. Indian Subconti...
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[This is the review after using HostingRaja Linux Shared Server Hosting & VPS Hosting.]
I have been working as freelancer since 3 years, I tried alot of hosting companies, bigrock, godaddy, hostgator but why I am sticking with HostingRaja since last year is basically for 2 main reasons :
1) Best Affordable Prices : Yes, I bought VPS Plan & Linux Shared Servers and I paid 50% less that the sites I mentioned above. If you are on tight budget you still can go for VPS or Shared just in case.
2) Amazing Support : Expect tech support working on your issue even at 3 am, I got mail from them regarding the fix for my issue at 3 am, trust me. I was newbie to VPS as I never worked on it, these guys done migration for FREE of cost for one of my sites, added FREE SSL Certificate & to be honest most of the work they did as I had no coding knowledge for handling SSH and PuTTy, so even if you don't have technical knowledge, go for it, tell them what exactly you need in ticket and they'll do it for you (Without having to pay anything) I really had great support from one of tech support executives - Mr. Abhi, I had been talking with him regarding my work & issues and I really got to know alot about VPS and other things that normally nobody would spend time telling you.
Few problems I faced : 1) Few times I tried calling tech support there was no answer for my calls but out of 5 support numbers, I could reach one of their tech support executives, so try calling all of the numbers provided on their support page. 2) I tried talking over Live chat as they have on their site, if you are talking with tech support, I had to share my ticket ID everytime, they didn't really do much on Live chat but I guess that's okay as their Ticket System is well organized so I am okay with it.
But if you are : 1) having low budget but want great server features (as a freelancer, I had many clients with low budget) 2) looking for great tech support 3) looking to host multiple sites without downtime (I suggest VPS is perfect & under budget, I paid 14k only and hosting multiple sites with 100% uptime and got great performance)
In the starting I faced some issues with my website due to slow loading speed but now its working fine. I would say they have provide cheap shared hosting plans at economical rates and even their support is decent.
Extreamly poor support during downtime and no response from hosting raja
We have purchased VPN hosting from hosting raja. Since today our website is down due to server not responding. Even after various escalation and followups since morning no corrective action from hosting raja.This is causing us tremendous financial loss and unhappy customers to us being online selling business. Hosting raja is not a professional company to work with. Last time they took more than 35 hrs to correct the issue and requested me to remove the review from here with the promise it will not be repeated again.
I was referred to Hosting Raja by one of my friends as he was using it from a long time and he told me that they are providing me a good service. I am happy that I trusted my friend and opted a VPS Hosting service for my website. Its been 7 months now, I have never faced any major issues as such. Its been just once or twice that I have submitted a ticket and they have responded to me quickly with a resolution.
I bought a web hosting package from hosting raja an year ago. I am happy to say they have given me a very decent service so far. I started with a shared hosting service, but as my business and website grew I opted for a VPS service. Though I faced some issues like downtime and slow speed but they technicians were always available to assist me. I would suggest hosting raja to every Indian who are looking for a web hosting service.
i have been working with various hosting service providers for many customers all over the globe but honestly speaking hosting service provders support is always a question to ask. because whenever as a customer we need the service providers help most of the service providers wont be available. In this particular context i must say hosting raja is providing me on dot support whenever i need them for my customers. Its been a while and i always happy with these guys support services. overall a good company to work with in lomg term.
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