One.com sont des escros. Ils vous proposent des thèmes gratuits, tout se passe bien et ensuite ils les passent payant et vous oblige à les mettre à jour. Ce qui rend votre site inutisable. Jamais eu ce problème avec un thème WordPress. Fuyez cet hebergeur et n'utilisez jamais leur thème.

J'ai souscrit a un nom de domaine, celui ci n'a pas été activée, j'ai du contacter 6 fois le services clients pour avoir un réponse, 6 jours sans nouvelle pour me dire que leur filtre de sécurité a refusé le domaine sans aucune explication.

Pas très sérieux pour une entreprise qui et censé être digital pour ses clients

I was with Simple site for 6 years and we have now went with One.com, I will be seeking another provider. The support staff is very sad for helping, the site is not new user friendly. They have screwed all formatting, they have forced me to phone provide numbers which is not bad. But forcing for my business and cell is unprofessional. I am in Canada and they dont offer my area code so I am locked out for 3 days now. I suggest this site get some real support staff and stops over charging for shitty service from pages to staff

Bonjour,
je n'ai pas eu le choix de changer ça m'a été imposé, 123.site web m'a envoyé des mails pour me prévenir que c'était repris par one.com.
je ne comprends rien, j'avais besoin d'un site simple, facile d'utilisation, ce que je faisais en 10 min il me faut une heure, c'est trop complexe pour moi, ça beugue trop souvent... c'est une merde je perds un temps fou et j'ai autre chose à faire!!!
Je suis dégoutée!!!

The one.com robot in the chat repeats the same phrase over and over. What a waste of time. I have been communicating via email several time. They want you to do all the it work, which does not work and then take very long before they send you the same information repeatedly. , Each time you communicate on chat with a robot, the robot sends you the same email. They took down my website for some kinda update and they it seems like they are unable to effectively to their job to reinstall it., though i amstill paying for this.0

We transferred a domain from IONOS to One.com
They changed nameservers automatically to ns1.one.com, ns2.one.com

Our website is down because of One.com!
We can't manage nameservers in our one.com client area.
We have an ecommerce website, we're losing money every seconds.

We contacted to One.com support team.
And talked with Ralph M.
He said "I haven't got permission for DNS change, you must wait Hostmaster Team. They're out of office now"

It's a scandal.
Very bad service!

If you want to be disgraced, use One.com.

I have tried to buy a domain one week ago and cannot get an AuthID. Their self-help is very incomplete, emails are never answered, chats never connect me to a person, and I have been waiting for 20 minutes on the phone. There is no info on the website about how to cancel my plan. Checks all the box for a scam.

Super terrible experiments to manage your domains on this platform.

Only 1 domain per order but ...

Before transfer, you must confirm each order by code sent to SMS; but all you could not receive SMS, then they have a system of forms, you must sign 1 domain per form then send to them, they would check and approve the forms manually within 24-48 hrs.

After transfered, all domains changed to their default DNS but all other DNS records still be kept, so a big problem come: when you need to change DNS, an approving email would be sent to the previous registrar's privacy email that you could not access, and the previous registrar also did not send to you.

So you must contact support to sign many other forms, now you must attach your passport/driver license, ... to verify

one.com should be rebrand to one-domain-with-multiple-forms.com