PEDOPHILES IN AUSTRALIA ARE SUPPORTED BY SYNERGYWHOLESALE; THEY WILL NOT ANSWER TO ANY REPORT OF PRIVACY VIOLATIONS LIKE IT'S DONE BY CHESSCHAT.ORG.AU KEVIN BONHAM AND KARTHICK RAJENDRAN.
THEY ARE BEYOND DISGUSTING, THEY IGNORE YOU LIKE TRASH LIKE WIKIDIOTS DO ON WIKI-PEDO-IA, WHO THINK THEY RE GODS AND SO MUCH ABOVE YOU LITTLE PEOPLE. STAY AWAY FROM THEM AS PRIVACY VIOLATIONS ARE ENORMOUS; YOU COMPLAIN ABOUT SOMETHING AND THEY WILL PUBLISH YOUR ENTIRE EMAIL TO SAY THE LEAST... DONT PUT YOUR LIFE IN JEOPARDY BY HAVING YOUR PERSONAL INFO RELEASED IN THIS DIGITAL WORLD TODAY WHERE EVERYTHING STAYS FOREVER, TRUE OR NOT!!!

I contacted them about becoming a reseller of their services (domains and hosting) as my provider of many years was closing down (AussieHQ).

Synergy wanted $99 upfront (registration) before I could even view their pricing!!! I don't believe it is a good deal to pay a fee, if that fee is not being used towards initial purchases. I would have been fine with having that fee go towards the first few domain registrations - but no - they take your fee and keep it.

They do offer a rebate if you add 100 services in the first 30 days, but let's be honest - who is going to add 100 services in the first 30 days while you're still evaluating the service / company? Seems like the wrong business process to me and a bit over the top really - poor judgement from the management? Are they really that desperate they need to charge resellers a fee upfront?

I contacted them to query the above and the response was your typical arrogant, unfriendly and basically not interested reply. No explanation, no interest to discuss further.

As a result - I've moved to another provider and Synergy/Ventra will miss out on all of my business from over 300 customers.

How can they improve?
- Listen to their resellers
- Implement a policy to allow resellers to use fees towards purchases
- don't expect users to commit 100 services in the first 30 days (unrealistic)

I would recommend avoiding this whole company , their webhosting is low quality and certain domains are using their services to carry out attacks on our clients.