Napísať recenziu

A Small Orange verzus Arvixe

Comparison
Porovnané možnosti Navštíviť A Small Orange Navštíviť Arvixe
Cena
20 plány hostingu 23 plány hostingu
Počiatočná cena 2,57 € / mesiac 3,53 € / mesiac
Bezplatná doména Áno Áno
Kupóny Nie Nie
Hodnotenia používateľov
1.9
1.9
Spoľahlivosť 1.5
1.5
Cena 2.5
2.5
Ľahko použiteľné 2.0
2.0
Podpora 1.5
1.5
Služby 2.0
2.0
Recenzie používateľov
29 recenzií 191 recenzií
Najnovšia pozitívna recenzia
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... Viac etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Menej
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... Viac : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Menej
Najnovšia negatívna recenzia
They used to be excellent but are now dreadful
AnneMarie Brody,
2.8
They used to be excellent but now they are terrible. For over a month their servers have gone down every two days. The chat staff are as helpful as they can be but they do not seem to be allowed to refer matters up the chain ... Viac to the senior managers. I cannot find out who the current CEO is and it is not there person you get when you Google the subject. If you press them on this they just say they will upgrade the support ticket. Every two days I have to get on the chat line to ask them to fix it. It am going mad with it. Menej
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... Viac rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Menej
Zdieľaný hosting
4 plány od 2,57 € do 17,63 € 8 plánov od 3,53 € do 35,26 €
Menej ako 4 $

Tiny

2,92 € / Mes.
  • Priestor: 512 MB
  • Šírka pásma: 5.12 GB
  • Panel: cpanel
Zobraziť plán Tiny

PersonalClass

4,00 € / Mes.
  • Priestor: Neobmedzené
  • Šírka pásma: Neobmedzené
  • Panel: cpanel
Zobraziť plán PersonalClass
Menej ako 8 $

Small

5,00 € / Mes.
  • Priestor: 5 GB
  • Šírka pásma: 51.2 GB
  • Panel: cpanel
Zobraziť plán Small

PersonalClass Pro

7,00 € / Mes.
  • Priestor: Neobmedzené
  • Šírka pásma: Neobmedzené
  • Panel: cpanel
Zobraziť plán PersonalClass Pro
Viac ako 10 $

Medium

10,00 € / Mes.
  • Priestor: 15 GB
  • Šírka pásma: 153.6 GB
  • Panel: cpanel
Zobraziť plán Medium

BusinessClass

22,00 € / Mes.
  • Priestor: Neobmedzené
  • Šírka pásma: Neobmedzené
  • Panel: cpanel
Zobraziť plán BusinessClass
VPS
8 plánov od 17,63 € do 132,22 € 4 plány od 35,26 € do 88,15 €
Menej ako 4 $ Nie Nie
Menej ako 8 $ Nie Nie
Viac ako 10 $

1

20,00 € / Mes.
  • Priestor: 30 GB
  • Šírka pásma: Neobmedzené
Zobraziť plán 1

VPS CLASS

40,00 € / Mes.
  • Priestor: 50 GB
  • Šírka pásma: Neobmedzené
Zobraziť plán VPS CLASS
Dedikovaný server
8 plánov od 87,27 € do 242,40 € 8 plánov od 113,44 € do 315,12 €
Menej ako 4 $ Nie Nie
Menej ako 8 $ Nie Nie
Viac ako 10 $

Xeon E3-1220 V2

99,00 € / Mes.
  • Priestor: 128 GB
  • Šírka pásma: Neobmedzené
Zobraziť plán Xeon E3-1220 V2

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

128,70 € / Mes.
  • Priestor: 128 GB
  • Šírka pásma: Neobmedzené
Zobraziť plán Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz
Cloud hosting
Nie
3 plány od 95,20 € do 130,46 €
Menej ako 4 $ Nie Nie
Menej ako 8 $ Nie Nie
Viac ako 10 $ Nie

Basic

108,00 € / Mes.
  • Priestor: 150 GB
  • Šírka pásma: Neobmedzené
Zobraziť plán Basic
Data Centers
1 z 6 2 z 6
Severná Amerika Áno Áno
Európa Nie Nie
Ázia Nie Áno
Oceánia Nie Nie
Južná Amerika Nie Nie
Afrika a Stredný východ Nie Nie
Služby podpory
5 z 6 5 z 6
Chat na živo Áno Áno
Telefónna podpora Nie Áno
E-mailová podpora Áno Áno
Podpora fóra Áno Áno
Video návody Áno Nie
Báza poznatkov Áno Áno
Podpora CMS
3 z 6 4 z 6
WordPress Áno Áno
Joomla Áno Áno
Drupal Áno Áno
Magento Nie Áno
Softaculous Nie Nie
PrestaShop Nie Nie
OS Podpora
2 z 2 2 z 2
Windows Áno Áno
Linux Áno Áno
Jazyková podpora
3 z 8 2 z 8
PHP Áno Áno
Java Nie Nie
Python Áno Nie
Node.js Áno Áno
Django Nie Nie
Perl Nie Nie
Ruby on Rails Nie Nie
ASP.NET Nie Nie
Podpora databázy
1 z 3 1 z 3
MongoDB Nie Nie
MySQL Áno Áno
PostgreSQL Nie Nie
Podpora typov platieb
2 z 6 3 z 6
PayPal Áno Áno
kreditná karta Áno Áno
Moneybookers Nie Áno
bankový prevod Nie Nie
Webmoney Nie Nie
Bitcoin Nie Nie
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