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Memset verzus HostArmada

Comparison
Porovnané možnosti Navštíviť Memset Navštíviť HostArmada
Cena
6 plány hostingu 10 plány hostingu
Počiatočná cena 150,65 € / mesiac 2,57 € / mesiac
Bezplatná doména Nie Áno
Kupóny Nie 2 kupóny
Hodnotenia používateľov
2.2
5.0
Spoľahlivosť 1.0
5.0
Cena 3.0
4.9
Ľahko použiteľné 4.0
5.0
Podpora 1.0
5.0
Služby 2.0
5.0
Recenzie používateľov
1 recenzia 237 recenzií
Najnovšia pozitívna recenzia No reviews yet
Highly recommended
Youssef YS,
10
it was my first experience with HostArmada support and I'm really pleased by the quality of service and especially the proactivity and skills that Vasil shows all the way. Thank you so much again. And it's something we will l... Viac ove to share. HostArmada is Highly recommended Menej
Najnovšia negatívna recenzia
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Viac ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Menej
No reviews yet
Zdieľaný hosting
Nie
3 plány od 2,57 € do 3,86 €
Menej ako 4 $ Nie

Start Dock

2,99 € / Mes.
  • Priestor: 15 GB
  • Šírka pásma: Neobmedzené
  • Panel: cpanel
  • Počet stránok: 1
Zobraziť plán Start Dock
Menej ako 8 $ Nie

Speed Reaper

4,49 € / Mes.
  • Priestor: 40 GB
  • Šírka pásma: Neobmedzené
  • Panel: cpanel
Zobraziť plán Speed Reaper
Viac ako 10 $ Nie Nie
VPS
Nie
4 plány od 37,74 € do 92,69 €
Menej ako 4 $ Nie Nie
Menej ako 8 $ Nie Nie
Viac ako 10 $ Nie

Web Shuttle

43,96 € / Mes.
  • Priestor: 50 GB
  • Šírka pásma: Neobmedzené
Zobraziť plán Web Shuttle
Dedikovaný server
6 plánov od 150,65 € do 956,63 € 3 plány od 127,93 € do 282,48 €
Menej ako 4 $ Nie Nie
Menej ako 8 $ Nie Nie
Viac ako 10 $

1U 1xQuad-Core

175,46 € / Mes.
  • Priestor: 1 TB
  • Šírka pásma: Neobmedzené
Zobraziť plán 1U 1xQuad-Core

Armada DS - LIFT OFF!

149,00 € / Mes.
  • Priestor: 160 GB
  • Šírka pásma: Neobmedzené
Zobraziť plán Armada DS - LIFT OFF!
Data Centers
2 z 6 4 z 6
Severná Amerika Áno Áno
Európa Áno Áno
Ázia Nie Áno
Oceánia Nie Áno
Južná Amerika Nie Nie
Afrika a Stredný východ Nie Nie
Služby podpory
3 z 6 6 z 6
Chat na živo Áno Áno
Telefónna podpora Áno Áno
E-mailová podpora Áno Áno
Podpora fóra Nie Áno
Video návody Nie Áno
Báza poznatkov Nie Áno
Podpora CMS
2 z 9 8 z 9
WordPress Nie Áno
Spravovaný WordPress Nie Áno
Joomla Nie Áno
Drupal Nie Áno
Magento Áno Áno
Fantastico Áno Áno
Softaculous Nie Nie
PrestaShop Nie Áno
Zen Cart Nie Áno
OS Podpora
2 z 2 1 z 2
Windows Áno Nie
Linux Áno Áno
Jazyková podpora
0 z 7 4 z 7
PHP Nie Áno
Java Nie Nie
Python Nie Áno
Node.js Nie Áno
Django Nie Nie
Perl Nie Áno
Ruby on Rails Nie Nie
Podpora databázy
0 z 3 2 z 3
MongoDB Nie Áno
MySQL Nie Áno
PostgreSQL Nie Nie
Podpora typov platieb
0 z 6 2 z 6
PayPal Nie Áno
kreditná karta Nie Áno
Moneybookers Nie Nie
bankový prevod Nie Nie
Webmoney Nie Nie
Bitcoin Nie Nie
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