Memset verzus Kamatera

Comparison
Porovnané možnosti Navštíviť Memset Navštíviť Kamatera
Cena
6 plány hostingu 23 plány hostingu
Počiatočná cena 175,46 € / mesiac 0,00 € / mesiac
Bezplatná doména Nie Nie
Kupóny Nie Nie
Hodnotenia používateľov
2.2
4.8
Spoľahlivosť 1.0
5.0
Cena 3.0
4.5
Ľahko použiteľné 4.0
5.0
Podpora 1.0
5.0
Služby 2.0
5.0
Recenzie používateľov
1 recenzia 139 recenzií
Najnovšia pozitívna recenzia No reviews yet
Customer service
Mitchell Weston,
9.6
Customer service was unreal, Tom guided me through all steps with ease and made the whole process easy and super quick. I couldnt be more happier with the service so far !!
Najnovšia negatívna recenzia
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Viac ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Menej
Stay away SCAM
Mohamed Kramti,
2.0
Stay away, they charged me 20$ for a service that I never used!
They sent a bill titled" Random Card verification " what is that ?? IDK!! 20$ for card verification??
Started 2 tickets and they do NOT answer.
Live chat not hel... Viac pful, all he said that he prioritized my ticket.
Still, didn't receive a refund!
Menej
VPS
Nie
20 plánov od 0,00 € do 2 397,00 €
Menej ako 4 $ Nie

1 vCPU (Type A, 2667MHz, 1024MB)

4,00 € / Mes.
  • Priestor: 20 GB
  • Šírka pásma: Neobmedzené
Zobraziť plán 1 vCPU (Type A, 2667MHz, 1024MB)
Menej ako 8 $ Nie

1 vCPU (Type A, 2667MHz, 2048MB)

6,00 € / Mes.
  • Priestor: 20 GB
  • Šírka pásma: Neobmedzené
Zobraziť plán 1 vCPU (Type A, 2667MHz, 2048MB)
Viac ako 10 $ Nie

2 vCPU (Type A, 5333MHz, 2048MB)

12,00 € / Mes.
  • Priestor: 30 GB
  • Šírka pásma: Neobmedzené
Zobraziť plán 2 vCPU (Type A, 5333MHz, 2048MB)
Dedikovaný server
6 plánov od 175,46 € do 1 114,17 € 2 plány od 19,00 € do 30,00 €
Menej ako 4 $ Nie Nie
Menej ako 8 $ Nie Nie
Viac ako 10 $

1U 1xQuad-Core

175,46 € / Mes.
  • Priestor: 1 TB
  • Šírka pásma: Neobmedzené
Zobraziť plán 1U 1xQuad-Core

1 vCPU (Type D, 2667MHz, 1024MB)

19,00 € / Mes.
  • Priestor: 20 GB
  • Šírka pásma: Neobmedzené
Zobraziť plán 1 vCPU (Type D, 2667MHz, 1024MB)
Cloud hosting
Nie
1 plán od 4,00 € do 4,00 €
Menej ako 4 $ Nie

1 vCPU (Type A, 2667MHz, 1024MB)

4,00 € / Mes.
  • Priestor: Neobmedzené
  • Šírka pásma: 20 TB
Zobraziť plán 1 vCPU (Type A, 2667MHz, 1024MB)
Menej ako 8 $ Nie Nie
Viac ako 10 $ Nie Nie
Data Centers
2 z 6 3 z 6
Severná Amerika Áno Áno
Európa Áno Áno
Ázia Nie Áno
Oceánia Nie Nie
Južná Amerika Nie Nie
Afrika a Stredný východ Nie Nie
Služby podpory
3 z 6 3 z 6
Chat na živo Áno Áno
Telefónna podpora Áno Áno
E-mailová podpora Áno Áno
Podpora fóra Nie Nie
Video návody Nie Nie
Báza poznatkov Nie Nie
Podpora CMS
1 z 6 4 z 6
WordPress Nie Áno
Joomla Nie Áno
Drupal Nie Áno
Magento Áno Áno
Softaculous Nie Nie
PrestaShop Nie Nie
OS Podpora
2 z 2 2 z 2
Windows Áno Áno
Linux Áno Áno
Jazyková podpora
0 z 8 8 z 8
PHP Nie Áno
Java Nie Áno
Python Nie Áno
Node.js Nie Áno
Django Nie Áno
Perl Nie Áno
Ruby on Rails Nie Áno
ASP.NET Nie Áno
Podpora databázy
0 z 3 3 z 3
MongoDB Nie Áno
MySQL Nie Áno
PostgreSQL Nie Áno
Podpora typov platieb
0 z 6 1 z 6
PayPal Nie Nie
kreditná karta Nie Áno
Moneybookers Nie Nie
bankový prevod Nie Nie
Webmoney Nie Nie
Bitcoin Nie Nie
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