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Site5 verzus Memset

Comparison
Porovnané možnosti Navštíviť Site5 Navštíviť Memset
Cena
13 plány hostingu 6 plány hostingu
Počiatočná cena 4,23 € / mesiac 150,02 € / mesiac
Bezplatná doména Áno Nie
Kupóny Nie Nie
Hodnotenia používateľov
1.6
2.2
Spoľahlivosť 1.6
1.0
Cena 1.8
3.0
Ľahko použiteľné 1.6
4.0
Podpora 1.4
1.0
Služby 1.7
2.0
Recenzie používateľov
153 recenzií 1 recenzia
Najnovšia pozitívna recenzia
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
No reviews yet
Najnovšia negatívna recenzia
Site5 had become a Joke
Daniel B.,
2.8
We have been with Site5 for 7years. And we started to move project by project to an other hoster.
The following start happening with our projects:
- Login stopped working
- You could not even reset the password (email not re... Viac ceived)
I had the most frustrating time with the support.
Menej
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Viac ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Menej
Zdieľaný hosting
3 plány od 4,23 € do 10,22 €
Nie
Menej ako 4 $ Nie Nie
Menej ako 8 $

hostBasic

4,95 € / Mes.
  • Priestor: Neobmedzené
  • Šírka pásma: Neobmedzené
  • Panel: cpanel
Zobraziť plán hostBasic
Nie
Viac ako 10 $

hostPro

8,95 € / Mes.
  • Priestor: Neobmedzené
  • Šírka pásma: Neobmedzené
  • Panel: cpanel
Zobraziť plán hostPro
Nie
VPS
7 plánov od 47,03 € do 277,89 €
Nie
Menej ako 4 $ Nie Nie
Menej ako 8 $ Nie Nie
Viac ako 10 $

VPS2

55,00 € / Mes.
  • Priestor: 50 GB
  • Šírka pásma: Neobmedzené
Zobraziť plán VPS2
Nie
Dedikovaný server
Nie
6 plánov od 150,02 € do 952,65 €
Menej ako 4 $ Nie Nie
Menej ako 8 $ Nie Nie
Viac ako 10 $ Nie

1U 1xQuad-Core

175,46 € / Mes.
  • Priestor: 1 TB
  • Šírka pásma: Neobmedzené
Zobraziť plán 1U 1xQuad-Core
Cloud hosting
3 plány od 17,10 € do 30,78 €
Nie
Menej ako 4 $ Nie Nie
Menej ako 8 $ Nie Nie
Viac ako 10 $

Plus

20,00 € / Mes.
  • Priestor: 10 GB
  • Šírka pásma: 102.4 GB
Zobraziť plán Plus
Nie
Data Centers
4 z 6 2 z 6
Severná Amerika Áno Áno
Európa Áno Áno
Ázia Áno Nie
Oceánia Nie Nie
Južná Amerika Áno Nie
Afrika a Stredný východ Nie Nie
Služby podpory
5 z 6 3 z 6
Chat na živo Áno Áno
Telefónna podpora Áno Áno
E-mailová podpora Áno Áno
Podpora fóra Nie Nie
Video návody Áno Nie
Báza poznatkov Áno Nie
Podpora CMS
5 z 9 2 z 9
WordPress Áno Nie
Spravovaný WordPress Nie Nie
Joomla Áno Nie
Drupal Áno Nie
Magento Áno Áno
Fantastico Áno Áno
Softaculous Nie Nie
PrestaShop Nie Nie
Zen Cart Nie Nie
OS Podpora
1 z 2 2 z 2
Windows Nie Áno
Linux Áno Áno
Jazyková podpora
2 z 7 0 z 7
PHP Áno Nie
Java Nie Nie
Python Áno Nie
Node.js Nie Nie
Django Nie Nie
Perl Nie Nie
Ruby on Rails Nie Nie
Podpora databázy
1 z 3 0 z 3
MongoDB Nie Nie
MySQL Áno Nie
PostgreSQL Nie Nie
Podpora typov platieb
2 z 6 0 z 6
PayPal Áno Nie
kreditná karta Áno Nie
Moneybookers Nie Nie
bankový prevod Nie Nie
Webmoney Nie Nie
Bitcoin Nie Nie
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