Napísať recenziu

A Small Orange verzus Memset

Comparison
Porovnané možnosti Navštíviť A Small Orange Navštíviť Memset
Cena
20 plány hostingu 6 plány hostingu
Počiatočná cena 2,48 € / mesiac 148,96 € / mesiac
Bezplatná doména Áno Nie
Kupóny Nie Nie
Hodnotenia používateľov
1.9
2.2
Spoľahlivosť 1.7
1.0
Cena 2.3
3.0
Ľahko použiteľné 1.8
4.0
Podpora 1.3
1.0
Služby 2.1
2.0
Recenzie používateľov
28 recenzií 1 recenzia
Najnovšia pozitívna recenzia
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... Viac etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Menej
No reviews yet
Najnovšia negatívna recenzia
Truly a sub 1/5 company
Tom Herbert,
2.0
I would give them less than 1/5 if it was possible.
Avoid this host at all costs. Mind numbingly dumb people working customer service and the tech guy destroyed my company website. Right now they can't figure out how to send ... Viac me a backup to transfer to another hosting company or they think they're playing me to get more of my money. Forget ASO. Menej
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Viac ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Menej
Zdieľaný hosting
4 plány od 2,48 € do 16,98 €
Nie
Menej ako 4 $

Tiny

2,92 € / Mes.
  • Priestor: 512 MB
  • Šírka pásma: 5.12 GB
  • Panel: cpanel
Zobraziť plán Tiny
Nie
Menej ako 8 $

Small

5,00 € / Mes.
  • Priestor: 5 GB
  • Šírka pásma: 51.2 GB
  • Panel: cpanel
Zobraziť plán Small
Nie
Viac ako 10 $

Medium

10,00 € / Mes.
  • Priestor: 15 GB
  • Šírka pásma: 153.6 GB
  • Panel: cpanel
Zobraziť plán Medium
Nie
VPS
8 plánov od 16,98 € do 127,35 €
Nie
Menej ako 4 $ Nie Nie
Menej ako 8 $ Nie Nie
Viac ako 10 $

1

20,00 € / Mes.
  • Priestor: 30 GB
  • Šírka pásma: Neobmedzené
Zobraziť plán 1
Nie
Dedikovaný server
8 plánov od 84,05 € do 233,47 € 6 plánov od 148,96 € do 945,92 €
Menej ako 4 $ Nie Nie
Menej ako 8 $ Nie Nie
Viac ako 10 $

Xeon E3-1220 V2

99,00 € / Mes.
  • Priestor: 128 GB
  • Šírka pásma: Neobmedzené
Zobraziť plán Xeon E3-1220 V2

1U 1xQuad-Core

175,46 € / Mes.
  • Priestor: 1 TB
  • Šírka pásma: Neobmedzené
Zobraziť plán 1U 1xQuad-Core
Umiestnenia servera
1 z 6 2 z 6
Severná Amerika Áno Áno
Európa Nie Áno
Ázia Nie Nie
Oceánia Nie Nie
Južná Amerika Nie Nie
Afrika a Stredný východ Nie Nie
Služby podpory
5 z 6 3 z 6
Chat na živo Áno Áno
Telefónna podpora Nie Áno
E-mailová podpora Áno Áno
Podpora fóra Áno Nie
Video návody Áno Nie
Báza poznatkov Áno Nie
Podpora CMS
3 z 9 2 z 9
WordPress Áno Nie
Spravovaný WordPress Nie Nie
Joomla Áno Nie
Drupal Áno Nie
Magento Nie Áno
Fantastico Nie Áno
Softaculous Nie Nie
PrestaShop Nie Nie
Zen Cart Nie Nie
OS Podpora
2 z 2 2 z 2
Windows Áno Áno
Linux Áno Áno
Jazyková podpora
3 z 7 0 z 7
PHP Áno Nie
Java Nie Nie
Python Áno Nie
Node.js Áno Nie
Django Nie Nie
Perl Nie Nie
Ruby on Rails Nie Nie
Podpora databázy
1 z 3 0 z 3
MongoDB Nie Nie
MySQL Áno Nie
PostgreSQL Nie Nie
Podpora typov platieb
2 z 6 0 z 6
PayPal Áno Nie
kreditná karta Áno Nie
Moneybookers Nie Nie
bankový prevod Nie Nie
Webmoney Nie Nie
Bitcoin Nie Nie
Second

Striebro

Winner

Víťaz