Very good experience. No downtime in last 3 months.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experi...
enced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
I have been with them for over twenty years. Lately they wont help you with anything but will take your money and say they will help but they lie thro...
ugh their teeth. In fact if you pay to have your site on there that you design they have a sneaky thing where they tell you you have to hit a button that’s states you did not save it but you did and then they make you pay to get the old saved one back because they wipe out your entire site. Un freaking real! They hang up on you. Their employees don’t know how to do anything technical except bill your charge card. I’m looking to relocate my 5 sites elsewhere. If they were a family member they wont be forbidden to come to my home and their number would be blocked. They suck! Rude, obnoxious and unprofessional if you like abuse..go with them.
They will STEAL YOUR MONEY overcharging your card with increased renewal fees NO MATTER IF YOU CANCELED OR TRANSFERED AWAY!
If you complain they wo...
n't give the money back - they only refund as credit to reuse their crap service longer. There are so many reviews about the same scam. AKA. RUN AWAY!
Do not trust anything they say. If you have ever registered with them, contact your bank or Paypal to remove ANY LINK before they STEAL your money! I never got my money back even they promise refund on customer support and later change their mind. Don't trust them.
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