A2 Hosting verzus Host4Geeks 2021

s to help me in resolving my issue.

atters over the years. And I have migrated all my hosting from other companies to here.
Thank you Hashal and team from H4G!

issues for their PostgreSQL hosting.
This is the 11th day of our purchase and we've not been able to get any satisfactory resolution for our issues. All we get are arbitrary, vague and arrogant replies. The support staff sucks and their response sucks even more. We dialled the local India support number but no one responds; all we hear is their irritating IVRS which blabbers a lot and then gets disconnected. We had to make an international call to the US Support number. We spoke to 3 agents, everytime a different one. All they could do was escalate the issue. Till date we have no resolution and this is very shameful on the part of A2 Hosting to fool around customers. This was not the A2 Hosting that I knew earlier. Earlier, they were very professional and now some jokers are just warming the seats doing nothing.
Totally incompetent and incapable support system. They only give support by "Tickets", and have clearly said that they cannot give telephonic support or by remote connections to my machine so that we can resolve issues. They're simply not interested in resolution of any issue and are wasting people's time and money. I wouldn't ever reccommend A2 Hosting to anyone ever in my lifetime.
See the attached transcript of all the communications happened via tickets. This highlights the incompetence of A2 Hosting. I have deliberately not sanitized any part of the transcript so that what we say can be verified and validated as the truth.

es not have any control over the indian subsidiary. This is the worst company to work with, please stay away from them.
1) They increase their prices in a adhoc manner without giving sufficient notice and if you argue with them they straight away suspend your accounts. There are no business ethics or principles the company works with.
2) They change their server IP and provide no information to customers to update them for days the ip goes down no action is taken by them and suddenly after 3-4 days they change the ip without sending emails to customers to update it.
3) Their cpanel software has bugs, they also disable the backup facility, the acronis backup does not work, and then they ask for additional payment just to take a backup. All because their cpanel backup software has bugs so they charge you and penalise you for it. Their support team says that taking backup is not a right that is given under hosting services, which means I cannot take a backup of my own data without paying additional (blackmail tactics again)
4) They not only cheat customers but are cheating the government of India by not paying GST taxes. Since 6 months they have not filed the returns and their support team gives an excuse that we are the only ones complaining, so that their must be some error with our account only. They think we are naive, when on the government portal it clear lists upto what date the returns have been filled.
They are a dishonest, cheating, fraud company. They change their GST numbers to evade taxes first they had their registered office in West Bengal then they changed it to Maharashtra. There also they are not paying taxes.
It seems that this company is run by amateurs who are out to make a quick buck and fool customers by blackmailing them once their data is there on their server. We have record of every communication but to avoid overloading this review with too much of details we have not uploaded the conversation we have had with their team.
PLEASE AVOID THIS COMPANY AT ALL COST.