A2 Hosting verzus Hostpoco 2019

sponse in minutes with a link to the perfect article for my situation.
Thank you for your help! I won't hesitate if I have another question.

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2 exec whom I know. I purchased a triannual plan sight unseen for my client hosting.
There's a LOT of stuff that could be better. For starters, the WHM/CPanel setup does not allow for me to connect to my GDrive to back up the /home folder as my old ASO did. Also, I cannot quickly access PHPMyAdmin from the WHM level to get into multiple databases at once (good for importing data between accounts if there's a need).
I have my own set of custom nameservers set up that I cannot use for new accounts created because something is not configured correctly and it takes a couple of trips to the support ticket system to get the domain to point to the host. It's a major PITA when you've got several sites to build and want to get the domains resolving for things that depend upon the domain name, such as a WP install. Yes, "a couple of trips" because the "guru" who initially helps me ends up being the "trainee" and I have to make at least two trips for it to resolve correctly.
Many times I'm in the support chat and see "You are No. 1 in the queue" and then I get bumped back to No.3, then 2, then 1, then 2 again, etc. Not sure if this is a bug or a feature or a ploy by marketing to make me feel like "shoulda bought the "priority service package"...
I kinda wish I'd done more research before I so blindly trusted the word...of someone I trusted!
Probably gonna be moving again soon and getting a refund on the term I've not used so far.

rder to activate the hosting.
Quote from the email: "This review is mandotorary and client needs to add it if he wants the activation of his free hosting order."
And yes. There were a number of spelling errors in the email.
How can one write a adequate review without testing the product? I can write a review about the email demanding the mandatory review, but I cannot give a review of the hosting due to never having access to it.
WARNING: The score stars are not truthful since I could not leave them blank. I cannot be the judge of something that I have never had access too. I would have rather been given the option to the leave them blank.
I would have been more than happy to have written a review IF I had been about to access the hosting. But this way of reviewing blindly is trying like to write about The Great Unknown! It is not honest and shows a possible lack of integrity from the company.